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Connector

SuperOps

A single agency-level credential, for the whole portfolio.

PSA and RMM combined. A single key reads all of your clients: managed fleet, assets that no longer communicate with the RMM, and the patch status as reported by SuperOps.

01

What to create in the tool

The access is created in SuperOps, not in Vigicap. Vigicap never asks for an administrator's password: it expects an API credential that you create, that you can see, and that you can revoke without us.

Where to generate it

SuperOps > votre profil > jetons d'API pour le jeton, puis Paramètres > My MSP > MSP Information pour le sous-domaine. L'URL de l'API dépend de votre région : https://api.superops.ai/msp (États-Unis) ou https://euapi.superops.ai/msp (Europe).

Minimum role

Jeton d'API émis par un utilisateur dédié dont le rôle n'a que deux permissions, toutes deux en lecture : « Client Settings > Client » en « View only » et « Asset Management > Asset » en « View ». La portée « All Clients » doit être activée, sinon seuls les actifs des clients rattachés à ce technicien remontent. Aucune permission « Edit » : elle n'est requise que pour une synchronisation bidirectionnelle, que ce connecteur ne fait pas.

Taken from the vendor's own role model, and checked before publication.

02

What to enter in Vigicap

The exact fields of the connection form, in the order they appear. Values marked “secret” never travel back to the browser: they are encrypted at rest and deleted on disconnection.

The form starts with the instance address, entered separately from the fields below. The public catalogue does not yet publish whether this connector needs one, or what it looks like — so this list is exact about everything else, and silent about that first field.

  • Jeton d'APIsecret
  • Sous-domaine

    Paramètres > My MSP > MSP Information. Exigé en plus du jeton.

03

Per-client routing

The credential itself is not repeated: one, entered once at agency level, covers the whole portfolio — the difference you feel with forty clients rather than four.

04

What it does, and what it does not do

ReCyF objectives it pre-fills

A reading feeds one objective of the ANSSI ReCyF framework. It PROPOSES it: the level only counts once a consultant has confirmed it.

  • #1 Recensement des systèmes d'informationInventory of information systems

Read-only

The reads are read-only: Vigicap writes nothing into the tool while reading it.

What is read, what is kept, for how long and with which rights: the same register, connector by connector, in the data inventory.

Verification

This connector has been run end to end against a real instance of the tool, not merely tested against a mock.

The trademarks and logos mentioned belong to their respective owners and identify the tools Vigicap is compatible with — see the legal notice.