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Connector

IT Glue

API credential, entered client by client.

Documentation platform used by MSPs to keep, client by client, the asset inventory (configurations), passwords and operational documentation up to date. Vigicap queries the API read-only and retrieves only COUNTS (no secret is ever read) to evaluate the ReCyF objectives « Inventaire des actifs » and « Maîtrise de l'écosystème ». The completeness and freshness of the documentation are not verified.

Beta

01

What to create in the tool

The access is created in IT Glue, not in Vigicap. Vigicap never asks for an administrator's password: it expects an API credential that you create, that you can see, and that you can revoke without us.

Where to generate it

In IT Glue: Account > Settings > API Keys (Administrator role required) — the key can no longer be viewed once created. The URL is that of your data centre's API: https://api.itglue.com, https://api.eu.itglue.com or https://api.au.itglue.com. The organisation ID is the number visible in the URL of the IT Glue client record.

Minimum role

Clé d'API IT Glue (sa création requiert un compte Administrateur ; la clé elle-même est en lecture pour cette intégration).

Taken from the vendor's own role model, and checked before publication.

02

What to enter in Vigicap

The exact fields of the connection form, in the order they appear. Values marked “secret” never travel back to the browser: they are encrypted at rest and deleted on disconnection.

The form starts with the instance address, entered separately from the fields below. The public catalogue does not yet publish whether this connector needs one, or what it looks like — so this list is exact about everything else, and silent about that first field.

  • API keysecret

    Account > Settings > API Keys. Keys unused for 90 days are automatically revoked by IT Glue.

    Clé API IT Glue

  • Organisation ID

    Numeric ID of the IT Glue organisation matching this client (visible in the URL of its record). One IT Glue account hosts all of the MSP's clients: this ID limits reads to a single one of them.

    12345

03

Per-client routing

The connection is made client by client: one credential per client, entered on that client's record. Nothing is shared between two clients, and disconnecting one leaves the other untouched.

04

What it does, and what it does not do

ReCyF objectives it pre-fills

A reading feeds 2 objectives of the ANSSI ReCyF framework. It PROPOSES them: a level only counts once a consultant has confirmed it.

  • #1 Recensement des systèmes d'informationInventory of information systems
  • #3 Maîtrise de l'écosystèmeControl of the ecosystem

Read-only

The reads are read-only: Vigicap writes nothing into the tool while reading it.

What is read, what is kept, for how long and with which rights: the same register, connector by connector, in the data inventory.

Verification

This connector was written from the vendor's documented API and has not yet been run against a real instance. It is marked “Beta” everywhere it appears.

The trademarks and logos mentioned belong to their respective owners and identify the tools Vigicap is compatible with — see the legal notice.